How Can We Help?

Getting Started

Installing the theme


bundle install

Run the following to generate your site:

bundle exec jekyll serve

You can find more on Deployment Methods page on Jekyll website.

Updating the theme

Download the latest version form your Envato downloads page and repeat the installation process.

Theme Setup

Site and author details

Add your site and author details in _config.yml:

# Site title and description
title:              Lite
description:        Helpdesk Jekyll Theme

# Site base hostname & protocol, e.g.
url:                ""

# Site logo, image or text
    image:          logo.svg  # e.g. logo.png, upload logo image file to /assets/img/ folder
    text:           Lite      # if the above "logo:" image variable  is not set, this text logo is displayed instead

# Default author settings
    name:           John Smith
    github:         username    # Github username for avatar

Set in the main navigation links in _data/navigation_header.yml:

- title: About
  url: /about/

Edit copyright notice in _config.yml:


Set in the navigation links in _data/navigation_footer.yml:

- title: About
  url: /about/

Enabling comments (via Disqus)

Optionally, if you have a Disqus account, you can tell Jekyll to use it to show a comments section below each post. To enable it, add the following lines to your Jekyll site:

    shortname: my_disqus_shortname

You can find out more about Disqus’ shortnames here.

Comments are enabled by default and will only appear in production, i.e., JEKYLL_ENV=production. If you don’t want to display comments for a particular post you can disable them by adding comments: false to that post’s YAML Front Matter.

Adding Google analytics

To enable Google Anaytics, add the following lines to your Jekyll site:

google_analytics: UA-NNNNNNNN-N

Google Analytics will only appear in production, i.e., JEKYLL_ENV=production

Adding Content

Creating news posts

To create a new post, you can create a new markdown file inside the _posts directory by following the recommended file naming format:


Where YEAR is a four-digit number, MONTH and DAY are both two-digit numbers, and MARKUP is the file extension representing the format used in the file. For example, the following are examples of valid post filenames:

Post requires front matter, everything in between the first and second — are part of the YAML Front Matter, and everything after the second — will be rendered with Markdown and show up as “Content”. The following is a post file with different configurations you can add as example:

layout: post
title: How To Travel On Low Budget

You can rebuild the site in many different ways, but the most common way is to run bundle exec jekyll serve, which launches a web server and auto-regenerates your site when a file is updated.

To keep things more organized, add post images to /assets/posts/ directory, and add theme images to /assets/img/ directory.

Adding images to posts

To add an image to a post or page use the following codes: Local image from /assets/posts/ directory:

{% include image.html img="girl.jpg" alt="Alt for image" caption="Girl on a rock" %}

External wide image with lightbox:

{% include image.html img="" lightbox="true" alt="Alt for image" caption="Image in lightbox" %}

Adding table of contents

Add the following to the front matter of the support post:

toc: true

Responsive videos

Embed local videos:

<video controls playsinline uk-video="automute: true">
    <source src="" type="video/mp4">
    <source src="" type="video/ogg">

Embed YouTube videos:

<iframe src=";showinfo=0&amp;rel=0&amp;modestbranding=1&amp;playsinline=1" width="600" height="340" frameborder="0" allowfullscreen uk-responsive uk-video="automute: true"></iframe>

To create a draft post, create the post file under the _drafts directory, and you can find more information in Working with Drafts.

Creating home page

To create a home page, just create a file inside the root directory. The following is a YAML Front Matter example for a page:

layout: home
  title: How Can We Help?
  title: Didn't find an answer to your question?
  button_text: Contact Us   
  button_url: /contact/
filter: true

Support Posts

Create new support post entries in _support folder, similar to creating posts, but with following front matter settings:

title: Category hosting Setting up new domain and page
icon: heart

All available icons can be found here.

Creating changelog page

Create new page with the following front matter:

layout: changelog
title: Changelog
permalink: /changelog/

Changelog enties are added in _data/changelog.yml:

- title: Version 0.6.0
  date: Aug 15, 2017
  - Added style support for radio and checkbox in Firefox
  - Removed class from Section component

Addon Includes

Google Map Include

To display Google map on contact page, add the following in your page content, replacing latitude, longitude and zoom values:

{% include map.html latitude="40.6700" longitude="-73.9400" zoom="16" %}

Contact Form Include (via FormSpree)

To display Google map on contact page, add the following in your page content, replacing latitude, longitude and zoom values:

Submit the form and confirm your email address at FormSpree. Then add the following include to a page, replacing the email address:

{% include formspree.html email="" redirect="/thanks" %}


Theme Color Customization

To modify the primary color, open /_sass/theme/variables.scss and replace the color values e.g.:

// Primary color
$tm-primary-color: #0089ff;
// Body background
$tm-body-background: linear-gradient(to top, #0065fd 0%, #0089ff 100%);

Further style customisation can be done in the following files:


Further Development

Install UIkit font end framework dependency via Npm:

npm install

Enable live browser reload with the following:

bundle exec jekyll s --livereload


Product Support

Depending on where you purchased the product, contact us:

Creative Market: Contact us through “Ask a question” button on the products page on Creative Market Gumroad: The purchase receipt contains our contact email address Customer support is provided for up to six months from the purchase date and is provided Monday to Friday during the business week. We aim to answer all support requests daily, most are handled within 24h.

Before contacting support please:

  • Read this documentation
  • Describe your problem in detail
  • Include links
  • Attach screenshot

Credits and Sources

  • Google analytics
  • Google maps
  • UIkit front end framework
  • Jekyll CML

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